Are you passionate about disrupting the traditional industry? Do you love discovering new ways of implementing CRM? Are you ready to join our community of pioneers to be one of the first to embrace completely new ways of consultancy delivery? Contact us today and find out how you can help making the paradigm shift!
The interactive power of the internet, with its social media and mobile capabilities has made a massive change in sales, marketing and customer service. Customers are much more responsive and might even be better informed about the latest products than most sales people. A company’s reputation can be seriously damaged by delivering poor customer service. A successful product launch is more about listening to your customers’ needs than marketing what you made. The enormous increase of cloud software deployments and the amount of available content services also contribute to a complete CRM paradigm shift.
HOW CRM CONSULTANCY WILL CHANGE
In this new era of social customers and cloud computing there is a strong need for a new consultancy delivery model. The days of extensive projects and complex upgrades are over. Companies can no longer just focus on their internal processes. Today, implementing CRM should be just as easy as ordering pizza online. They don’t want to be bothered with capacity issues and logistics anymore; They just want their questions answered.